Support Center

We offer 7 day a week support for our customers.

To contact our support team, please email us below.

Support and Help with Your Purchase
If you have a question regarding your purchase including payments, shipping information or about how to use your watch, please email us at and our service team will help you with your questions.

Our team will get back to you typically the same day or in cases of higher than normal support volume, the next business day.

NOTE:  We do not provide telephone support at this time but our email support department is available 7 days a week 365 days per year.

Online Help and Resources

For common answers regarding the Cardiac Watch including product support, shipping questions and payments or returns,  please visit our knowledge desk by clicking here.

To access the Cardiac Watch Online User Manual and Guide, please click here.

Overseas Factory and Technology Division
A 38 floor 518028
Seg Technology Park,
Futian District, Shenzhen, PRC